Knowledge base | cciaor

CCIMLS Support

  1. What are the CCIMLS hours and how do I reach a member of the CCIMLS staff?
  2. Who do I contact if I need support on the MLS software after hours?
  3. Does CCIMLS have a fax #?
  4. How do I upload a document in FlexMLS?
  5. Can I find out my agent and client hit on a listing?
  6. How do I create an email template?
  7. How do I view the Text changes on the Hot Sheet?
  8. How can I view all Hot Sheet changes at once?
  9. How do I create a team account?
  10. How do I set my client up with a subscription?
  11. How do I save my search as a favorite?
  12. How do I text a listing or listings to a client?
  13. How do I do a Map Search?
  14. How do I use the Quick Launch Bar?
  15. How do I find an agent or office in FlexMLS?
  16. How do I email a listing or listings to a client?
  17. How do I run a custom hot sheet?
  18. How do I access monthly market statistics?
  19. How do I add an open house or broker open house to my listing?
  20. How do I modify my contact information?
  21. How do I schedule a showing in the MLS?
  22. What are our current MLS statuses & their definitions?
  23. How do I add a listing to the MLS Tour?
  24. How do I contact a MLS Tour Chair?
  25. How do I report a listing violation?
  26. How can I get training on FlexMLS or one of the other resources CCIMLS offers?
  27. Is there a way to obtain my agent/client hits on a property?
  28. How do I close my listing if the agent is not active in the system?
  29. How do I update my Expired listing?
  30. How do I create a Fannie Mae 1004MC?
  31. How do I run a radius search in FlexMLS?
  32. How do I clear my cache?
  33. What’s the difference between Contingent & Pending (Under Contract)?
  34. What’s the difference between Withdrawn and Expired?
  35. How many days does a property have to be off the market before it comes back on with 0 Days on Market (DOM) and 0 Cumulative Days on Market (CDOM)?
  36. What is the process for Delayed or a Coming Soon listing?
  37. I’ve entered the address of my listing, but the geolocation address is different from the one I entered, which one should I choose?
  38. How do I know what the standard Commission rate is?
  39. What’s the difference between a Basic open house and an Enhanced open house?
  40. Does everyone have access to RealtyInSite?
  41. How do I log into RealtyInSite?
  42. How do I produce mailing labels?
  43. What is the difference between IDX and Syndication?
  44. How do I get access to the IDX data feed in order to put a CCIMLS search of listings on my website?
  45. How much does it cost for me to use FlexMLS’s other IDX options or to have a 3rd Party Vendor access CCIMLS data?
  46. How do I know which vendors have access to the CCIMLS data?
  47. I am a member of the Cape & Islands MLS. Can I put a listing in MLS PIN?
  48. I am a member of MLS PIN. Can I put a listing in the Cape & Islands MLS?